Things you need to know about Digital motor vehicle insurance certificates (DMVIC)
- What does DMVIC stand for?
It stands for Digital Motor Vehicle Insurance Certificate - What is DMVIC?
The DMVIC application provides users with a simple interface to manage the Motor Insurance Certificate process. - What is a Digital Motor Certificate?
This is a soft copy of the motor insurance certificate that a customer receives via email. - Will the appearance of certificate change?
No. The digital motor insurance certificate appearance and details will remain the same as the certificate currently in use. The only difference will be the channel of distribution which will be via digital channels such as email. - Where shall I (client) get the Digital Certificate?
The digital certificate shall be sent on the email address that you registered your insurance with once you have purchased a motor cover. As a customer you download the PDF file, print in color, use a pair of scissors to cut out the ‘Certificate of Insurance’ copy, use a sticker to display the certificate on the windscreen in compliance with the Law. - I don’t have a printer, how do I print the certificate?
The certificate can be printed for you at any of our 11 branches countrywide. Please refer to our website for the nearest branch to you. - Can I (Client) get the Digital Motor Certificate from my Agent/ Broker?
Yes, you can get the digital motor certificate from your agent or broker. - Where do I get the sticker to stick the digital certificate onto the windscreen?
The sticker can be collected at any of our branches or from one of our sales agents/brokers. Alternatively, these can be purchased from individual vendors in traffic or at cyber cafes. - What are some of the benefits of DMVIC and why are we moving to digital certificates issuance?
Complete traceability and accountability of your motor vehicle certificate
It will help curb motor insurance fraud by ensuring that only one motor insurance certificate is issued per vehicle.
It will reduce cases of double insurance and fake certificates
It will completely eliminate cases of lost lost certificates
You will be able to query the status of your motor insurance through the AKI Verification App available for download from both the Apple Store and Google Play Store. (Real-time validation)
Law enforcement will now be able to do insurance real-time validation (real-time traceability). - What are the requirements from underwriting in order to be issued with a Digital Motor Certificate?
Completed proposal form
Copy of the logbook
Copy of KRA pin and National ID
Premium Payment 40-30-30
Client email address and mobile number - What do I do when I receive the email with the certificate attached?
Once a customer receives the virtual motor insurance certificate via the digital platform, they will print, cut and display the certificate as required by law. - Am I able to check if my certificate is valid?
Customers will be able to query the status of their motor insurance through the AKI Verification App available for download from both the Apple Store and Google Play Store - Is the physical motor certificate still relevant?
Yes, the physical certificate is still relevant. The Association of Kenya Insurers has given 30/06/2019 as the deadline to stop using the physical motor certificates where the same has not been issued by the insurer. To confirm the validity of your motor certificate either use the App, USSD code, via SMS or by contacting Extra Miles Insurance - How can I tell that my certificate is authentic from Extra Miles Insurance Agency?
As a client, you can download the DMVIC Mobile Verification App from Google Play Store or Apple Store to check the authenticity of the certificate. - In the event of a change of vehicle ownership, what should I do?
Please notify Extra Miles Insurance Agency such that this Certificate will be marked as Invalid. As the owner of the Policy, you are required by law to ensure that you notify Extra Miles Insurance Agency on any change of ownership. You may get a premium return where applicable.
1 Comment
Good info on the digital certificate